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Mobile Apps & Business: Customer Service Is #1 Priority
- September 17, 2015
- Posted by: wcolvard
- Category: Mobile, Mobile Apps
No CommentsBusinesses Say Customer Service is the #1 Priority for Mobile Apps A new survey by FollowAnalytics of mid-size and large companies reports that for businesses building mobile apps, their #1 priority for doing so was to improve Customer Service. This might be a surprise to those who assume that a business would mainly get
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Mobile Apps Use Falls Sharply After First 6 Months
- September 3, 2015
- Posted by: wcolvard
- Category: Advertising, Mobile Apps
A new study just released from Adobe finds that on average, most mobile apps reach 50% of their lifetime usage within the first 6 months. If you’re a typical mobile user, you know the drill: (1) Find that cool, awesome new app in the app store. (2) Download it. (3) Use it once or twice.